GeneTherica / Privacy Documentation

Privacy Policy

This Privacy Policy explains how GeneTherica may collect, use, store, process, and protect information submitted through the website, research request forms, SDS request forms, contact forms, documentation access routes, analytics systems, and related communication channels.
Forms
Information may be collected through contact, research, and SDS request forms.
Review Use
Data may support request review, documentation access, and compliance screening.
No Sale
GeneTherica does not sell personal information to third parties.
Cookies
Cookies and analytics may be used for website performance and traffic analysis.

Information We May Collect

GeneTherica may collect information provided directly by users through contact forms, research request forms, SDS request forms, documentation request routes, email communication, and related website interactions.

Identity Information Name, email address, organization details, country, or other contact information submitted voluntarily.
Request Information Product interest, formulation request details, documentation requests, SDS requests, research context, and communication content.
Technical Information IP address, browser data, device data, pages visited, session information, traffic source, and website interaction data.

How Information May Be Used

Information may be used to review requests, respond to inquiries, evaluate documentation access, process SDS requests, communicate with users, maintain website security, support compliance screening, and improve website functionality.

GeneTherica may also use submitted information to assess whether a request aligns with the platform’s non-clinical research-use framework, controlled-access model, and internal review standards.

Third-Party Services

GeneTherica does not sell personal information. However, GeneTherica may use third-party infrastructure providers, including Shopify, hosting services, analytics tools, email systems, security tools, and other technical service providers necessary to operate the website and process requests.

These third-party services may process limited data in accordance with their own privacy practices, technical requirements, or service terms.

Cookies and Analytics

GeneTherica may use cookies, analytics tools, performance monitoring, traffic analysis, and similar technologies to understand website usage, improve functionality, support security, and monitor page performance.

Users may manage cookie settings through browser controls. Disabling cookies may affect website functionality, form behavior, analytics accuracy, or user experience.

Data Retention and Security

GeneTherica may retain submitted information for as long as reasonably necessary to support communication, request review, documentation access, compliance screening, internal records, security, or legal obligations.

Reasonable technical and organizational measures may be used to protect information. However, no website, email system, analytics platform, hosting provider, or digital transmission method can be guaranteed completely secure.

Request and Documentation Records
GeneTherica may retain request details, documentation access history, SDS request information, technical inquiries, and related communication for internal review, compliance reference, traceability, and operational continuity.
User Rights and Requests
Users may contact GeneTherica regarding privacy questions, correction requests, deletion requests, access requests, or other data-related inquiries. Requests may be reviewed according to applicable law, identity verification needs, operational requirements, and legal retention obligations.
International Processing
Website infrastructure, Shopify services, analytics systems, hosting, email, and technical service providers may process data in different countries depending on provider infrastructure and service configuration.
Policy Updates
GeneTherica may update this Privacy Policy from time to time. Continued use of the website, request forms, documentation systems, or communication channels after updates are posted constitutes acknowledgement of the revised policy.
Privacy Contact Notice
For privacy questions, correction requests, deletion requests, access requests, or data-related inquiries, users may contact GeneTherica through the available website contact or research request communication channels.